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HomeGetting Real About Customer Journeys and ContentPostsCustomer Journey

Author, Speaker, Content Strategist

Kevin is Executive Director, Experience at AvenueCX where he helps businesses realize the value of their content across their entire enterprise.
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Recent posts

  • Getting Started with Mapping Content to Customer Journeys – Key Ingredients for Success
  • Getting Real About Customer Journeys and Content
  • If You Can Attend Just One Conference for Digital and Content Strategy, Information Development World 2018 is the One
  • Content in 2018 and Beyond
  • Why Two Days of Information Development World Left Me in Information Nirvana (Part 1)
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© 2019 Kevin P. Nichols