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HomeGetting Real About Customer Journeys and ContentPostsCustomer Journey

Author, Speaker, Content Strategist

Kevin is Executive Director, Experience at AvenueCX where he helps businesses realize the value of their content across their entire enterprise.
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kpnicholsKevin P Nichols πŸ³οΈβ€πŸŒˆ@kpnichols·
13 Feb

This is a fascinating read, and history that we all should know: https://www.cnn.com/interactive/2021/02/us/little-known-black-history-figures/profile-bessie-coleman.html

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kpnicholsKevin P Nichols πŸ³οΈβ€πŸŒˆ@kpnichols·
9 Feb

What a huge loss for music; Such a wonderful and extraordinary woman. Just last week I was listening to The Supreme’s Greatest Hits; it’s played a lot around here. RIP, Mary Wilson: https://www.nytimes.com/2021/02/09/arts/music/mary-wilson-dead.html

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FaithPopcornFaith Popcorn@FaithPopcorn·
8 Feb

A perfect example of the @oatly CEO, Toni Petersson personally carrying (singing) the Brand Message. Amusing, charming and from the heart. Truly brilliant. Bravo. https://bit.ly/2YXc5Lm

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Recent posts

  • Getting Real About Customer Journeys and Content
  • If You Can Attend Just One Conference for Digital and Content Strategy, Information Development World 2018 is the One
  • Content in 2018 and Beyond
  • Why Two Days of Information Development World Left Me in Information Nirvana (Part 1)
  • Feel your brand is not ready to personalize your content effectively? That line forms to the left.
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