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HomeGetting Real About Customer Journeys and ContentPostsKevin Nichols

Author, Speaker, Content Strategist

Kevin is Executive Director, Experience at AvenueCX where he helps businesses realize the value of their content across their entire enterprise.
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kpnicholsKevin P Nichols 🏳️‍🌈@kpnichols·
9h

Even a species with a brain the size of a peanut could understand the importance of social distancing. Duh #BirdsOfCapeCod #OregonBeach #Cotuit

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AvenueCXAvenueCX@AvenueCX·
24 Oct

Enterprise Content Strategy: A Project Guide --- A step-by-step guide to building an enterprise #contentstrategy for your organization, written by our very own @kpnichols.

Buy it here: https://amzn.to/3dRvGD9

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kpnicholsKevin P Nichols 🏳️‍🌈@kpnichols·
13 Oct

Excellent content strategy infographic that shows content strengths within channels and the customer journey stage. Perfect for Omnichannel. @RebeccaDeclares and I worked hard on this.

AvenueCX@AvenueCX

When utilizing an #omnichannel approach to content strategy, keeping track of and properly utilizing your channels can be difficult.

Need help with organizing your #B2B omni experience?
Download our FREE infographic: https://bit.ly/3nwtJRi

#contentstrategy #customerjourney

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Recent posts

  • Getting Real About Customer Journeys and Content
  • If You Can Attend Just One Conference for Digital and Content Strategy, Information Development World 2018 is the One
  • Content in 2018 and Beyond
  • Why Two Days of Information Development World Left Me in Information Nirvana (Part 1)
  • Feel your brand is not ready to personalize your content effectively? That line forms to the left.
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